The expiry date for gift vouchers is 36 months from the date of purchase. If you are unable to redeem your voucher within the 3 year validity, we will extend the expiry date by 12 months upon request. To extend the validity of a voucher you must contact us for an extension prior to the expiry date. We are unable to redeem or reissue expired gift vouchers under any circumstances. Any unused balance upon expiry cannot be credited or refunded.