Redeeming A Gift Voucher - View Retreats Support

Redeeming a gift voucher

IMPORTANT: Gift vouchers are only redeemable by contacting our gift voucher support team.

To redeem your gift voucher, submit a support request or contact our gift voucher support team on 1300 368 337 (Intl. +61 3 9013 4858) during our business hours.

Gift vouchers can only be redeemed through our gift voucher support team within the validity period. Please note that you cannot use a gift voucher to complete an online booking nor to pay for a reservation directly with an accommodation provider. 

You can use your gift voucher to book any View Retreats property that offers a 'Pay Now' payment option. Full payment of the entire booking amount is required upon booking when using a gift voucher. All bookings are subject to availability and the accommodation provider’s terms. Gift vouchers are not redeemable for cash.

Gift vouchers can only be used for new bookings and cannot be applied to an existing online booking. If you have already completed a booking online, you will need to cancel this booking and rebook via our support team in order to use your gift voucher. Please note that cancellation fees may apply.